"Local Government Management Manauals" are designed to be practical resources for local government officers. Each manual offers step-by-step guidance backed up by charts, diagrams and check-lists. They are organized in loose-leaf or spiral-bound format in clear sections to help the reader refer immediately to the information needed. "Cost Centre Management Manual" shows the reader how to benefit from the cost centre apporach. It shows how to get better value for money, how to keep a close control over CCT and how to change the culture of an organization to a commitment to performance and efficiency. The book shows through real examples exactly what cost centre management is and how it can work. Then, stage-by-stage, it shows how to implement cost centre management, how to control it and measure performance. A separate section gives examples of service level agreements and shows how these can best be managed as an extension to a cost centre approach.
In addition, it provides guidance on: how to manage cost centres to ensure a good balance between accuracy and simplicity; how to train staff to understand the concepts and methods involved; how to ensure your activities complement rather than work against the activities of other departments.
Reihe
Sprache
Verlagsort
Verlagsgruppe
Pearson Education Limited
Zielgruppe
Illustrationen
charts, diagrams, checklists, case studies
Maße
Höhe: 297 mm
Breite: 210 mm
Gewicht
ISBN-13
978-0-582-09595-3 (9780582095953)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Klassifikation
Autor*in
Management Adviser, Berkshire County Council
Consultant, Audit Commission
Why introduce cost centre management?; specific benefits of cost centre management; implementation of cost centre management; support service charging as an extension of cost centre management; key success factors. (Part contents)